Privacy Policy

Privacy Policy Statement

This Privacy Policy (the "Policy") applies to the [PropMark] platform (the "Platform"), an online real estate listing platform operated by PropMark Solutions (HK) Limited (hereinafter referred to as "we", "us" or "our"). We are committed to safeguarding the privacy and personal data of all users (including property owners, tenants, buyers, sellers, real estate agents, and other registered or unregistered users, collectively referred to as "you") who access or use our Platform. This policy explains how we collect, use, disclose and protect your personal data.

By accessing, browsing, registering on or using our Platform, you acknowledge that you have read, understood and agreed to the terms of this Policy, including our collection, use and disclosure of your personal data as described herein. If you do not agree to any part of this Policy, please refrain from using our Platform immediately.

1. Data Collection

We collect personal information when you register, contact an agent, or subscribe to alerts. This may include:

• Name, email address, phone number, correspondence address, and WhatsApp/WeChat contact details (if provided).
• Property related information (e.g. address, floor area, property type, rental/sale price, property photos/videos).
• Property preferences and search history.
• IP address and browsing behavior via cookies.

2. Purpose of Use

Your data is used to:

• Provide property matching and property recommendation services.
• Connect you with licensed estate agents or landlords.
• Conduct marketing activities by providing information about our services (only if you choose to "Opt-in" such marketing communication).
• Improve website functionality and security.

3. Data Disclosure

We may share your information with:

• Other Users of Our Platform: This may include (i) the property owner's contact information and property details to potential buyers or tenants; (ii) the buyer's / tenant's contact information to the property owner or seller.
• Service Providers: IT and analytics providers supporting our platform.
• Legal Authorities: When required by Hong Kong law and legal authorities.
• Professional consultants: Including lawyers and auditors.

4. Security

All personal data you provide will be restricted for access only by our staff who have a need to use the data for the purposes mentioned in paragraph 2 above and who have been trained to handle such data properly and to observe strict standards of confidentiality.

5. Data Access and Correction

If you wish to request access or correction of your personal data held by us, you may contact us at info@propmark.com. We may impose and charge reasonable fees for complying with a data access request.